Jessica Rivera
Cleaning Expert & Operations Lead at Modern Maids
Jessica Rivera is the Cleaning Expert and Operations Lead at Modern Maids. With over 8 years of experience in residential cleaning and team leadership, she helps Dallas and Austin homeowners keep their spaces spotless and stress-free. Her hands-on approach ensures every client enjoys high-quality service with a professional, personal touch.
Professional Highlights
Professional Experience
Jessica began her career as a residential cleaner team leader, where she quickly gained recognition for her attention to detail, efficiency, and ability to connect with clients. Her strong work ethic and natural leadership abilities led to a promotion into management, and she now oversees daily operations for Modern Maids across multiple Texas markets.
In her role, Jessica is responsible for training new staff, maintaining quality standards, and refining service processes to ensure that every client receives exceptional care. She takes a personal approach to training each new hire, instilling Modern Maids’ core values of professionalism, reliability, and friendliness.
Her in-depth understanding of modern cleaning methods, eco-conscious product use, and client communication strategies has helped the company become a top-rated name in the industry. Jessica also contributes to the company blog, offering practical cleaning advice and time-saving tips that homeowners can easily apply to their daily routine
In her role, Jessica is responsible for training new staff, maintaining quality standards, and refining service processes to ensure that every client receives exceptional care. She takes a personal approach to training each new hire, instilling Modern Maids’ core values of professionalism, reliability, and friendliness.
Her in-depth understanding of modern cleaning methods, eco-conscious product use, and client communication strategies has helped the company become a top-rated name in the industry. Jessica also contributes to the company blog, offering practical cleaning advice and time-saving tips that homeowners can easily apply to their daily routine
Education & Certifications
Education
Bachelor’s Degree in Marketing
University of North Texas
Strong foundation in customer behavior, communication, and business strategy
University of North Texas
Strong foundation in customer behavior, communication, and business strategy
Certifications
Personal Interests
Reading & Writing
Business books on leadership and productivity
Sustainable Living
Eco-friendly products and DIY solutions
Coffee Exploration
Discovering new coffee shops in Dallas
Family Time
Outdoors with family and two rescue dogs
